Maintenance and Release Management - Our Services

Vivid IT provides end-to-end software application maintenance, working on root cause analysis of an issue through the building of software patches and break fixes. We do the real user/customer support , we will take whole and sole responsibility of the issues and fixes as part of application maintenance. we provide cost effective maintenance services, which will reduce the burden on organizations so that they can concentrate on real business without worrying about the maintenance of application.

Our core focus and strengths includes the following:

  • Fixing issues or defects
  • Finding and fixing problems even not reported by users we ensure the fixes are aligned with requirement documents.
  • We always strive to improve the performance of application as part of maintenance.
  • Software upgrades and fixes.
  • Application upgrades and service patches.
  • Provide reports to users on performance for each build.
  • Documenting fixes and updating requirement/functional documents
  • Always make sure application aligned with industry standards.